FAQs

FREQUENTLY ASKED QUESTIONS

Can I get a refund if I cancel my registration?

There are no refunds or credits issued if you are unable to attend the conference or if you change your mind. Substitutions are permitted, however, if you are unable to attend and would like to substitute someone in your place. If this is the case, please advise ABN of the name of the delegate attending in your place.

Can I pay off my conference ticket in installments?

Unfortunately, ABN does not have the facility to offer payment plans. All conference tickets must be paid for in full at the time of booking.

Can I buy a conference ticket for one day only (Friday or Saturday)?

Unfortunately we’re unable to offer single-day tickets. As The Bookkeeper Event ticket prices are calculated on fixed costs, these costs don’t reduce if you don’t attend certain parts of the event. Thus, all conference tickets are for the entire event.

Are there any accommodation deals if I stay on-site at the conference venue?

Yes. Sea World Resort is offering a reduced rate to delegates of The Bookkeeper Event. To book your accommodation please head to: http://auseaworwhr.webhotel.microsapdc.com/ A discount code will be made available upon registration to the conference. Please note: rooms may sell out prior to the event; we strongly encourage delegates to book early to avoid missing out.

Do I have to stay onsite at the conference venue?

No. You can stay anywhere you choose; however, for convenience many delegates opt to stay onsite at the conference venue. There are many hotels in and around the Surfers Paradise area and you may find you can secure a good deal through one of the popular third-party booking websites such as http://www.booking.com. Regardless of where you stay, please be sure to book your accommodation early to avoid missing out.

Can my ABN Conference ticket price be reduced if I don't attend the Saturday night function?

We encourage all delegates to attend the Saturday night function. It is not only a fun evening but an excellent networking opportunity. If, however, you are unable to attend the Saturday night function, your conference ticket price cannot be reduced. The Bookkeeper Event ticket prices are calculated on fixed costs, and these costs don’t reduce if you don’t attend certain parts of the conference.

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